Scope
Legal and operations teams generated four templates manually: onboarding packs, SLA annexes, ESG addenda, and vendor scorecards. Each document pulled from different APIs, spreadsheets, and knowledge bases.
Architecture
- LangChain orchestrates tool-aware agents powered by Bedrock Claude.
- Retrieval layer mixes Bedrock Knowledge Bases with S3 semantic stores for contextual grounding.
- Step Functions manages validation, human approvals, and retries, persisting state in DynamoDB and emitting events to EventBridge webhooks.
Impact
Documents now assemble in under two minutes with structured citations. FinOps dashboards track token usage per template, and guardrails enforce policy prompts before sending PDFs to clients.